At Eivissana, we provide an exclusive luxury wellness experience in the comfort of your villa, aboard your yacht, or in your preferred setting. To ensure seamless service, please review our booking policies.

Bookings & Service Hours

• Our services are available daily from 9 am to 9 pm – as per price list
• Bookings made after 9:00 PM will incur a 30% surcharge for after-hours service
• Bookings made from midnight to 9:00 AM will be charged at twice the standard rate
• A minimum of 120 minutes’ notice is required to arrange your treatment
• In July and August, large bookings require a 50% (+21% VAT) deposit in advance
• All bookings must be secured with a credit card

Exclusive Experience

• Our professional therapists will arrive 15 minutes before your scheduled appointment to ensure a seamless experience
• In case of client delay, the treatment time may be shortened accordingly to accommodate other bookings
• If a client arrives more than 15 minutes late, the treatment will be canceled and charged in full

Cancellation Policy

• Cancellations made less than 8 hours before the appointment will be charged 50% of the service fee
• Cancellations made less than 5 hours before the appointment will be charged 100% of the service fee
• For last-minute bookings, if the therapist is already on the way or has arrived at the location, the full service fee will apply
• If the therapist is required to wait more than 15 minutes, a 50% charge will apply. After 60 minutes of waiting, the full service fee will be charged

Special Conditions

• Treatments on yachts or chartered boats are subject to a 20% surcharge due to additional travel time and logistics

The minimum service charge is €120.

For any inquiries or special requests, feel free to contact us. We’ll be delighted to assist you.
Indulge in the ultimate luxury of wellness with Eivissana.